Are the ITC certifications we receive nationally recognized (worldwide)?

The itc has trained students from around the globe, many traveling great distances from Australia, the Pacific Rim, the Middle East, Europe, and of course the U.S., Latin America and Canada. We also have a training center in Europe that we have operated for a number of years.

Our certifications are globally recognized and are designed to exceed the requirements of international certification standards.

The staff of ITC participates in certification committees to ensure we are aware of the latest developments in international standards.  The most widely recognized standard for non-destructive testing in most areas of the world is ASNT, an American standard.  A European norm, EN473 is rapidly gaining support and we plan to follow both ASNT and EN473 standards in our new international training center.  We are participating in, and in many cases leading, certification developments in the Scandinavian countries, France, Israel and Australia.

What does your Level 1, Level 2 and Level 3 training consist of?

See attached sample course topical outlines and itc overview.

Is you're training recognized by other teaching vendors (if I take your level 1 or 2 will other training vendors accept your certification)?

Other third party training organizations have historically accepted our certifications as prerequisites for their courses without exception.  We are confident that our curriculum supports the requirements for an adequate base of knowledge for any of the current course offerings in the field today.

Are you currently IR training for any other large corporations?

Our corporate client list is too large to list in this document, but includes Ford Motor Company, General Motors, Pratt and Whitney, Boeing, NASA, Chubb Insurance, Texaco, Cinergy, Southern California Edison, Pacific Gas and Electric, FP&L and Champion Paper.  Contact information can be provided upon request.

We are looking for a vendor to service our organization for the next 10 years what are your company plans in the future?

We fully intend to have the itc remain as the premier Infrared Training organization for the next ten years and beyond. We are committed to providing the highest quality of training services along with our products. We recognize that the products are of little value if they are not effectively utilized. To this end, we invested more than $1MM USD in 1998, $1.4MM in 1999 and continue to increase our investment annually to build the itc’s staff, facilities, and products.

Several investment projects are worth noting:

·         We have enhanced the International Infrared Training Center to include a corporate training headquarters near Stockholm Sweden (modeled after the facility in Billerica MA), and have made enhancements to our existing regional training centers in Germany, France, and the UK.

·         We have opened a training center in Italy.

·         We have established a web site where users can ask questions, download technical articles, and communicate with each other via message boards.

·         We have prepared and introduced several computer based training (CBT) products for thermography.

·         We started an annual infrared user’s conference, InfraMation, in 2000. Each conference features about 30 papers on infrared applications. The proceedings are available in printed and CD Rom formats. InfraMation also has its own dedicated website, www.inframation.org.

·         We have published a free monthly newsletter available to all thermographers since February 2000. The complete archive of back issues can be downloaded from our website, www.infraredtraining.com.

Are you able to go to all international sites for training and are you available for assistance if any technical problems arise?

Our staff routinely travels internationally and would be able to go to all corporate sites. We are happy to provide support by phone, personal visit, email, and our upcoming Internet web site.  The fact that our parent company has offices in more than 60 countries helps this effort significantly.

What are your company’s policies on re-certifying if needed?

What recognition(s) does your company hold in the field of IR training?

The Infrared Training Center is the world’s largest infrared training organization.  We have trained more students; have more  ASNT Level III instructors, support staff and training equipment than any other training organization in the world today.  We established the world’s first hands-on infrared applications laboratory. Combining this with our modern multimedia classroom and computer training laboratories makes the itc truly unique in the world of infrared training. We do more on-site infrared training courses today than any other organization.  We support these customer site courses with a staff of 10 certified instructors who conduct courses at our customer’s facilities utilizing portable versions of our applications training tools. We are also the only infrared training organization to be certified to the ISO 9001: 2000 Quality Management Standard.

Name the benefits we will gain from your company doing IR training for us?

Your students will obtain hands on training in their camera and software systems from a training staff that has direct factory support on the most popular infrared thermography systems and software. Nobody knows our cameras or software better than we do.  In the area of IR Theory and Applications, we have more ASNT Level III certified instructors in our organization than any other company in the world today.  Our approach to applications training utilizes innovative laboratory models both in our corporate training centers and in our courses we teach on the road. Our innovative applications laboratories allow each student to obtain relevant experience diagnosing common industrial electrical and mechanical equipment including effects of load, wind speed, distance, emissivity and solar gain.  Our software training facility allows hands-on use of the software, card readers and printers.  We always have access to the latest software revisions and non-published “tips and tricks”.  Lastly, the itc has a $250MM company behind it; this significantly enhances our access to resources for innovative expansion of our curriculum and reduces the possibility of a lack of continuity of service due to financial problems or staff changes.

Our training protocols are based on ASNT SNT-TC-1A recommended guidelines. Recognizing the differences between NDT and PdM training needs, we deviate from the guidelines where we feel the student needs extra emphasis to produce a more competent thermographer.  We are also ISO 9001 certified.

What are the requirements for material that we will have to provide for an on site class?

We customarily request a classroom with lights that dim, a whiteboard, sufficient table workspace for the students to work and take notes, a screen, and a 110VAC or 220VAC power source.  We bring an LCD multimedia projector, selected field laboratories and course workbooks for each student.

Is your training directed toward any Specific IR Camera?

We own, and train on virtually all makes of infrared cameras.  We are also the only factory authorized organization to train on all AGEMA, Inframetrics, and FLIR Systems cameras.  We can easily adapt our courses to be generic in nature to equipment, or tailor our instruction to include more focused training on a model or several models of IR cameras.

Describe training materials provided for attendees?

Upon completion of a course, and a successful passing of the exam, students receive a certificate and a laminated wallet identification card.

List of accomplishments in furthering IR technology?

Our staff has made several contributions to advancing the state of the art in infrared thermography. Gary Orlove was a key member of the design team for the very successful Inframetrics ThermaCAM. Dr. Bob Madding started the first thermography training course in 1978 and co-founded the Thermosense Conference, one of the largest IR applications conferences in the world. Ron Lucier started the first program to use infrared to inspect nuclear power plants. All have published numerous technical papers and articles on thermography applications.  In 2000, the Infrared Training Center also began the InfraMation Conference, with proceedings published in hard copy black and white format as well as fully searchable, full color CD ROM format.  Known as the “Thermographers’ Conference”, InfraMation continues to grow as a very popular venue for all thermographers.

List of publications or professional memberships?

Send mail to gary.orlove@infraredtraining.com with questions or comments about this web site.
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